Feline Consulting LLC (“Feline,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy (“Policy”) explains how we collect, use, protect, and disclose information when you visit or use our websites and related features (the “Site”) and when you engage with our outsourced finance and accounting services, including Finance Team Extension (FTE), Back Office Accounting Function (BAF), and related offerings (the “Services”). The Site and Services together are the “Platform.”
This Policy does not apply to third-party applications, software, or services that integrate with our Services (“Third-Party Services”), which are governed by their own privacy policies. If you access our Services through an employer or another organization (a “Customer”), your account and information may be controlled by that Customer and we may process certain data at their direction. If you have questions about Customer-controlled settings, please contact the Customer administrator.
Questions? Contact us at eva.green@felineconsulting.com.
For purposes of this Policy, “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household.
Depending on how you interact with the Platform, we may collect the following categories of Personal Information:
Information such as your name, email address, telephone number, online identifier, IP address, business contact details, and similar identifiers.
Information about Services you purchased, considered, or requested, and the content of related communications with us.
Browsing and interaction data such as pages viewed, links clicked, referring/exit pages, search terms used on our Site, and other activity on the Platform.
Information such as IP address, general geographic location derived from IP, operating system, browser type, language preferences, device identifier, and other technical identifiers associated with the device used to access the Platform.
Imprecise location information, such as city/state/ZIP code associated with your IP address.
Information you provide about your role, company, business operations, or employment-related details relevant to scoping or delivering Services.
Recordings of calls or video conferences, where permitted by law and with notice and/or consent as required.
When you engage us for Services, you or your organization may provide financial and operational data to support delivery of Services (e.g., general ledger exports, invoices, bills, payroll summaries, bank statements, financial reports, vendor/customer records, and related documentation). This data may include Personal Information about employees, contractors, customers, or vendors where applicable and as provided by the Customer.
We do not intentionally request Sensitive Personal Information for Site browsing. In the Services context, Customers may provide data that includes sensitive elements (e.g., bank account numbers within statements, tax identifiers, payroll-related data) if necessary for the Services. We expect Customers to minimize Sensitive Personal Information where feasible and to share it only when necessary. We use such data only to provide the Services and for permitted business purposes described in this Policy.
Any other information you choose to submit (e.g., through forms, surveys, support requests, or emails).
We collect information you provide when you contact us, request information, schedule calls, submit forms, subscribe to updates, or use the Platform.
We may collect certain information automatically, such as IP address, device identifiers, browser type, and usage data via cookies and similar technologies.
We may receive information from third parties such as service providers (e.g., hosting, analytics, payment processors), Customer administrators, referral sources, and Third-Party Services you choose to connect or use with our Services. We may combine information from different sources as permitted by law.
We use Personal Information for the following purposes:
To respond to requests, provide support, send administrative communications, and communicate about your engagement with the Platform.
To deliver Services, operate the Platform, manage accounts, provide onboarding, perform quality assurance, and improve service delivery and Platform performance.
To operate our business, including: invoicing and payment processing, resource planning, internal reporting, security, fraud prevention, and enforcing our agreements.
To send marketing communications, promotions, event invitations, and informational content, where permitted. You can opt out of marketing emails using the unsubscribe link in those emails.
To comply with legal obligations, protect rights and safety, respond to lawful requests, and prevent or investigate wrongdoing.
We may use and disclose aggregated, anonymized, or de-identified data for lawful purposes (e.g., analytics, benchmarking, service improvement). Such information is not subject to this Policy to the extent it does not identify an individual.
We may share Personal Information as follows:
With vendors that help us operate the Platform and deliver Services (e.g., hosting, analytics, communications, document management, security tools, and payment processing). Service providers may access Personal Information only as needed to perform services for us and are required to protect it.
If you choose to connect third-party tools or platforms, we may share information as needed to enable those integrations or workflows.
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction, subject to applicable law.
With government authorities, law enforcement, or private parties when we believe disclosure is necessary to comply with law, protect rights or property, prevent fraud or security issues, or protect the safety of any person.
With attorneys, accountants, auditors, and other advisors as necessary for professional services to us.
We may share information with third parties at your request or with your explicit consent.
We do not sell Personal Information and we do not share Personal Information with third parties for their independent marketing use. We may share limited information with advertising partners to measure and improve our campaigns (e.g., via pixels or conversion APIs), but we do not permit them to use your Personal Information for their own independent marketing purposes.
We use cookies and similar technologies (including pixel tags and web beacons) to understand how our Site is used, improve performance, remember preferences, and measure marketing effectiveness.
Most browsers allow you to manage cookies via settings. Disabling cookies may impact certain Site features. You can learn more at allaboutcookies.org.
We may use analytics and tag management tools (such as Google Analytics and Google Tag Manager) to understand Site usage and improve performance. These providers may set cookies or similar technologies and receive usage data (including IP address and device identifiers) subject to their policies. You can learn about Google’s practices at policies.google.com/privacy and opt out of Google Analytics using Google’s opt-out browser add-on at tools.google.com/dlpage/gaoptout.
We may use advertising features from providers such as Google, Meta, and LinkedIn to measure campaign performance and deliver relevant ads. You can control ad personalization through the applicable provider’s settings.
You can opt out of marketing emails using the unsubscribe link in our emails. Transactional or service-related communications may still be sent.
If we send texts with your permission, you can opt out at any time by replying “STOP.”
Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of your Personal Information. To submit a request, contact us at eva.green@felineconsulting.com.
If you use the Services through a Customer, the Customer controls many aspects of your account and may need to submit requests on your behalf.
We do not send unsolicited bulk email and we do not authorize third parties to send spam on our behalf. Marketing communications are intended to be opt-in and compliant with applicable anti-spam laws (including CAN-SPAM where applicable).
We may maintain profiles on social media platforms (e.g., LinkedIn). Content you post on social media is public and governed by the platform’s policies. We may reference or repost public interactions consistent with platform functionality.
Where permitted by law and with notice and/or consent as required, we may record calls or video conferences for quality, training, documentation, and service delivery purposes. We retain recordings only as long as necessary for these purposes or as required by law.
We use commercially reasonable safeguards designed to protect Personal Information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
If you are a California resident, you may have rights under applicable California privacy laws. Where required, we will provide disclosures and respond to verified requests in accordance with applicable law. To submit a request, email eva.green@felineconsulting.com with the subject line “California Privacy Rights.”
Our Site and Services are not directed to children under 13 and we do not knowingly collect Personal Information from children under 13. If you believe a child has provided Personal Information, contact us so we can take appropriate action.
We may update this Policy from time to time. When we do, we will revise the effective date. We encourage you to review this page periodically.
Questions about this Policy? Contact us at eva.green@felineconsulting.com.